THE DEVELOPMENT OF THE INFORMATION SYSTEM FOR TEACHING AND LEARNING SERVICES FOR GENERAL EDUCATION COURSE
The objective of this study is to 1) study the problem of One Stop Service information of the Office of General Education and Electronic Learning Innovation. Suan Sunandha Rajabhat University, 2) find ways to develop the One Stop Service more efficiency, and 3) apply the research results to propose the method to develop the One Stop Service to be more effective. In which the research was descriptive research by 1) using the knowledge management process to analyze the content from the information meeting of the One Stop Service development of the General Education Office, and 2) interviewing the academic support personnel performing the duties of the One Stop Service. The sample consisted of 19 personnel from 4 department consisted of education service, administrative, student affairs and art and culture, and planning and quality assurance. The results found that the problem of information service at One Stop Service was the lack of staff information service. The problem analysis therefore has guidelines for the development of the online One Stop Service system to support student services more efficiency.