IMPROVEMENT OF MONITORING AND TRACKING SYSTEMS (TSS) OF THE OFFICE OF GENERAL EDUCATION AND ELECTRONIC LEARNING INNOVATION
The purpose of this study was 1) to improve the monitoring and tracking systems (TSS) of the Office of General Education and Electronic Learning Innovation. Suan Sunandha Rajabhat University which is a system used for checking grades and academic performance of students studying general education courses, and 2) to study the effectiveness of the Academic Monitoring and Monitoring System (TSS) as well as to study the satisfaction of students and staff of the Bureau with the TSS. The results of the system improvements will increase the efficiency of teaching and learning general education courses and meet the needs of students to check the grades and activities of the general education course. The study began with a review of concepts, principles and theories of information system development by inviting information technology experts to screen and provide additional suggestions, totaling 3 people. The researcher has developed a system for monitoring and tracking systems (TSS), further from the existing system used in the academic year 2018. Regarding system improvements, it was found that the system can import student data in file format using the file extensions .xls and .xlsx, and students can review past academic performance. The results of the system distribution and testing with the sample group found that the overall satisfaction with system usage is at high level ( =4.45), and the overall efficiency of the system are satisfied with the high level ( =4.33).